Being an Informed Consumer, or Why Best Buy is Evil
Shopping at Best Buy is a necessary evil. I don't know anyone who 'enjoys' going to Best Buy, certainly not any of their employees I have had to deal with in the past.
You can never find what you want, but always find something you don't need, and if you need help or have a technical question? Well, you might as well bang your head on the wall.
To make things worse, earlier this year (2007, that is) the Connecticut State Attorney's office began an investigation into the company for having a 'secret web site', a web site that looks exactly like the Best Buy web site, but is only available inside the stores. This secret web site generally has higher prices than the external web site. After the investigation went on, Best Buy finally admitted to having the website.
But, they are still using it. We encountered it last night when we went in to do some shopping for an item Meghan had thoroughly researched online, including pricing. The price in the store was more than $18 higher than the website had it listed. It happened to me several months ago as well when I bought a big DVD gift set of Alfred Hitchcock films, it was $40 more in store than it was online.
The moral of this story is when you have to go to Best Buy to shop, shop informed. Check out what you want to buy on their web site from home, and PRINT IT OUT, so when you go in and it is more expensive, you can get a price adjustment.
Even better, research it on Amazon, and order with free shipping. All that being said, gotta run to Best Buy now to pick something up.
You can never find what you want, but always find something you don't need, and if you need help or have a technical question? Well, you might as well bang your head on the wall.
To make things worse, earlier this year (2007, that is) the Connecticut State Attorney's office began an investigation into the company for having a 'secret web site', a web site that looks exactly like the Best Buy web site, but is only available inside the stores. This secret web site generally has higher prices than the external web site. After the investigation went on, Best Buy finally admitted to having the website.
But, they are still using it. We encountered it last night when we went in to do some shopping for an item Meghan had thoroughly researched online, including pricing. The price in the store was more than $18 higher than the website had it listed. It happened to me several months ago as well when I bought a big DVD gift set of Alfred Hitchcock films, it was $40 more in store than it was online.
The moral of this story is when you have to go to Best Buy to shop, shop informed. Check out what you want to buy on their web site from home, and PRINT IT OUT, so when you go in and it is more expensive, you can get a price adjustment.
Even better, research it on Amazon, and order with free shipping. All that being said, gotta run to Best Buy now to pick something up.
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